Privacy Policy

Privacy Policy

Effective Date: 03 December 2024

Dara International Pearl of Hope (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data in compliance with the Protection of Personal Information Act, 2013 (POPIA) of South Africa and the General Data Protection Regulation (GDPR) of the European Union.

By accessing or using our website (www.daranpo.com), you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a) Personal Information

  • Donations: Name, email address, phone number, payment information (collected through secure payment gateways).
  • Volunteers: Name, contact details (email and phone), and any additional information provided during the sign-up process.
  • Marketing: Email addresses provided for subscribing to our donation campaigns or newsletters.

b) Non-Personal Information

  • IP addresses, browser types, device information, and browsing behavior collected through cookies and other tracking technologies.

2. Purpose of Collecting Data

We collect and use your personal information for the following purposes:

  • Donations: To process and acknowledge your donations.
  • Volunteer Management: To manage volunteer registrations and communicate about project involvement.
  • Marketing: To inform you about ongoing and upcoming donation drives and projects.
  • Website Functionality: To improve user experience and website performance through analytics.

3. Legal Basis for Processing (GDPR)

We process your data based on:

  • Consent: When you sign up for marketing emails or volunteer opportunities.
  • Legitimate Interest: To manage donations and communicate with volunteers.
  • Legal Obligations: To comply with financial and tax reporting requirements.

4. Sharing of Information

We do not sell or share your personal information with third parties except:

  • Service Providers: Payment processors, email marketing platforms, and volunteer management tools, solely to provide the requested services.
  • Legal Authorities: If required by law or to protect our legal rights.

All third-party service providers are contractually obligated to comply with POPIA and GDPR standards.

5. Data Retention

We retain your personal information:

  • Donations and Volunteer Records: For as long as necessary to fulfill the purposes outlined in this policy or as required by law.
  • Marketing Data: Until you unsubscribe from our mailing list.

6. Your Rights (POPIA and GDPR)

You have the right to:

  • Access: Request details about the personal information we hold about you.
  • Rectify: Correct inaccurate or incomplete information.
  • Erase: Request deletion of your data where legally permissible.
  • Restrict Processing: Limit how we use your data.
  • Object: Opt-out of marketing communications.
  • Data Portability: Receive your data in a portable format.
  • Withdraw Consent: At any time, without affecting the lawfulness of processing based on prior consent.

To exercise your rights, contact us at info@daranpo.com.

7. Data Security

We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.

8. International Data Transfers

If your personal information is transferred outside South Africa or the EU, we ensure such transfers are conducted in compliance with applicable data protection laws and protected by appropriate safeguards.

9. Use of Cookies

We use cookies to:

  • Enhance user experience.
  • Analyze website traffic and usage patterns.
  • Retarget marketing campaigns on social media platforms.

You can manage cookie preferences through your browser settings.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.

12. Contact Information

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

  • Email: info@daranpo.com
  • Address: 434 Aquila Avenue, Waterkloof Ridge, Pretoria, Gauteng, South Africa

By using our website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.